All Systems Operational
Aula Application Operational
90 days ago
100.0 % uptime
Today
Assessments Operational
90 days ago
100.0 % uptime
Today
Feed Posts & Comments Operational
90 days ago
100.0 % uptime
Today
Direct Messages Operational
90 days ago
100.0 % uptime
Today
Materials ? Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
3rd Party integrations ? Operational
90 days ago
100.0 % uptime
Today
Aula Mobile Apps Operational
90 days ago
100.0 % uptime
Today
iOS App Operational
90 days ago
100.0 % uptime
Today
Android App Operational
90 days ago
100.0 % uptime
Today
Aula Infrastructure Operational
AWS s3-eu-west-1 Operational
AWS ses-eu-west-1 Operational
AWS sns-eu-west-1 Operational
Intercom Web Messenger Operational
AWS lambda-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 3, 2022

No incidents reported today.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Resolved - This incident has been resolved.
Jun 24, 15:43 UTC
Update - SMTP server appears to be stable for now. We have developed and tested some mitigations that will be deployed early next week.
Jun 24, 14:53 UTC
Update - The SMTP server has been restarted and is now sending email again.
Jun 24, 10:42 UTC
Update - The SMTP server no longer appears to be responding. We have raised this with the Coventry IT Team.
Jun 24, 10:24 UTC
Update - We have not observed any further throttling overnight or this morning. Continuing to monitor.
Jun 24, 08:43 UTC
Monitoring - The throttling appears to have been removed and all emails are now sending. We will continue to monitor the situation.
Jun 23, 20:12 UTC
Identified - We are currently observing a higher amount of errors in our email delivery pipeline in Coventry. This is likely to be a repeat of the issue we observed earlier in the week that was caused by throttling. We have raised the issue with Coventry IT teams to investigate.
Jun 23, 16:15 UTC
Jun 23, 2022
Jun 22, 2022
Resolved - We have been monitoring the email system throughout the day and are satisfied that it is now stable.
Jun 22, 13:20 UTC
Identified - We are continuing to see some emails fail to send. The Coventry IT team are investigating.
Jun 21, 15:49 UTC
Update - A small number of email notifications have failed to send again, reported to the Coventry IT team.
Jun 21, 15:25 UTC
Update - The issue appears to have been caused by throttling from a spam provider.
Jun 21, 15:08 UTC
Monitoring - The email queue has now returned to normal. We will continue to monitor.
Jun 21, 15:06 UTC
Update - The issue appears to be with one of Coventry's email servers. We are working with the relevant team to get to the root cause of the issue.
Jun 21, 14:22 UTC
Investigating - We are currently observing a higher amount of errors in our email delivery pipeline in Coventry and Coventry Group institutions. We are currently investigating the issue.
Jun 21, 13:43 UTC
Jun 21, 2022
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.