Resolved -
We have been monitoring the email system throughout the day and are satisfied that it is now stable.
Jun 22, 13:20 UTC
Identified -
We are continuing to see some emails fail to send. The Coventry IT team are investigating.
Jun 21, 15:49 UTC
Update -
A small number of email notifications have failed to send again, reported to the Coventry IT team.
Jun 21, 15:25 UTC
Update -
The issue appears to have been caused by throttling from a spam provider.
Jun 21, 15:08 UTC
Monitoring -
The email queue has now returned to normal. We will continue to monitor.
Jun 21, 15:06 UTC
Update -
The issue appears to be with one of Coventry's email servers. We are working with the relevant team to get to the root cause of the issue.
Jun 21, 14:22 UTC
Investigating -
We are currently observing a higher amount of errors in our email delivery pipeline in Coventry and Coventry Group institutions. We are currently investigating the issue.
Jun 21, 13:43 UTC