[cuservices, fcdo, eio] Error accessing Aula web application

Incident Report for Aula Education

Resolved

This incident has been resolved.

Posted Nov 28, 2022 - 21:19 UTC

Monitoring

A fix has now been deployed to all affected environments. We will continue to monitor but so far everything appears to be back to normal.

Posted Nov 28, 2022 - 21:07 UTC

Update

The fix has been deployed to `eio` and `cuservices`. The team is still working on restoring `fcdo`.

Posted Nov 28, 2022 - 20:54 UTC

Identified

We have identified the source of the issue, and are currently working on a fix.

Posted Nov 28, 2022 - 20:40 UTC

Investigating

We are currently investigating an issue accessing the Aula web application in the cuservices, fcdo and eio institutions only.

Posted Nov 28, 2022 - 19:03 UTC

This incident affected: Aula Application (Assessments, Feed Posts & Comments, Direct Messages, Materials, Notifications).